Terms and conditions

Terms and Conditions

1. Agreement to Terms. These Terms and Conditions ("Terms") govern your access to and use of Katherine Alberts health and life coaching services, specifically designed for divorced mothers. By engaging with Katherine Alberts’ services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Services Provided by Katherine Alberts health and life coaching services include personalized fitness plans, nutritional guidance, emotional wellness support, and community resources tailored for divorced mothers. The services aim to empower you in your health journey and provide support during this transitional phase of life.

3. Eligibility To utilize Katherine Alberts’ services, you must be at least 18 years old and legally divorced. By engaging in our services, you affirm that you meet these eligibility requirements.

4. Client Responsibilities. As a client, you agree to: - Provide accurate and honest information regarding your health, lifestyle, and goals. - Actively participate in coaching sessions and follow the guidance provided. - Communicate any health concerns, limitations, or changes in your condition to Katherine Alberts.

5. Payment Terms Fees for coaching services will be outlined in your service agreement. Payments are due in advance of each coaching session or as specified in your subscription plan. All fees are non-refundable unless otherwise stated.

6. Confidentiality. We respect your privacy. All personal information shared during coaching sessions will be kept confidential in accordance with applicable laws and regulations. However, we may use aggregated data for research and improvement of services.

7. Limitation of Liability. While we strive to provide the best possible service, our health and life coaching is not a substitute for medical advice, diagnosis, or treatment. You should consult with a healthcare professional before starting any new health program. We are not liable for any injuries, losses, or damages arising from your use of our services.

8. Termination of Services. You may terminate your engagement with Katherine Alberts’ services at any time by providing written notice. We reserve the right to terminate services if you fail to comply with these Terms or if we believe it is in the best interest of your health and well-being.

9. Amendments. We may update these Terms from time to time. Any changes will be communicated to you, and your continued use of our services following such changes constitutes your acceptance of the new Terms.

10. Governing Law. These Terms are governed by the laws of Washington, USA, without regard to its conflict of law principles.

11. Contact Information. If you have any questions or concerns about these Terms, please contact us at Katherine Alberts at support@katherinealberts.com. By engaging with our health coaching services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Intellectual Property Rights

1. Ownership of Content All materials, including but not limited to coaching programs, worksheets, guides, videos, audio recordings, and any other content created, shared, or provided by Katherine Alberts "Coach" in connection with the health and life coaching services are the exclusive property of the Coach. This content is protected by copyright, trademark, and other intellectual property laws.

2. Use of Materials. Clients may use the materials provided during coaching sessions solely for personal, non-commercial purposes. Clients are not permitted to reproduce, distribute, modify, publicly display, publicly perform, or create derivative works based on any materials provided by Katherine Alberts without prior written consent.

3. Client Contributions. Any suggestions, feedback, or ideas provided by clients regarding the coaching services or materials may be used by Katherine Alberts without any obligation to the client and will become the property of Katherine Alberts.

4. Trademarks. All trademarks, logos, and service marks displayed in connection with the coaching services are the property of Katherine Alberts or third parties. Clients are not authorized to use any trademarks without the prior written consent of Katherine Alberts or the respective third-party owners.

5. Confidentiality of Coaching Sessions. All coaching sessions are confidential, and any proprietary techniques, strategies, or materials shared during these sessions are considered Katherine Alberts’ intellectual property. Clients agree not to disclose any proprietary information obtained during coaching sessions to any third party without Katherine Alberts’ written consent.

6. Non-Disclosure Agreement. Clients may be required to sign a non-disclosure agreement (NDA) as part of their engagement with Katherine Alberts to protect the confidentiality of the materials and coaching strategies.

7. Infringement. Any unauthorized use of Katherine Alberts’ intellectual property may result in legal action. Katherine Alberts reserves the right to pursue all available remedies under applicable laws in the event of infringement.

8. Modifications to Intellectual Property Terms. Katherine Alberts reserves the right to modify these intellectual property rights terms at any time. Any changes will be communicated to clients, and continued use of the coaching services will signify acceptance of the updated terms.

PRODUCTS

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

PURCHASES AND PAYMENT

We accept the following forms of payment: -  Visa; -  Mastercard; -  American Express; -  Discover

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize Katherine Alberts to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. Katherine Alberts may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

REFUNDS POLICY

All sales of services, gift certificates, packages, and digital products are final unless otherwise discussed in writing between Katherine Alberts and the client; no refund will be issued.

In the event that a scheduled appointment is prepaid, but cancelled before 24 hours or 48 hours (depending on cancellation policy assigned to that service) prior to the appointment time, a 5% admin fee will be deducted from the refunded amount. No refund will be given for cancellations outside of the allowed window.

For in person or online group sessions, classes, workshops, etc., any cancellations and refund requests must be at least 48 hours prior to the scheduled session and will be subject to a 5% admin fee.

All coaching programs and 1:1 packages: I trust you are 100% satisfied with your purchase. I greatly appreciate your business.

We reserve the right to refuse service to anyone at any time. This includes: free offers, programs, mailing lists, and all social platform groups should you not comply with our terms and conditions. 

Payment plans: Completion of payment plan is required within the time limit agreed upon. Payment plans will not extend past the agreed duration of time. You are responsible for updating your payment information to stay current with your plan. Failure to make your agreed payment will result in further legal action. When a payment fails you will receive an email from our payment processor alerting you of the occurrence. If we do not receive a response and/or the next payment fails again we will attempt to message you via social media messaging as we are aware that emails can get lost or put in the wrong folder.

COACHING PACKAGE SESSION POLICY

Any coaching calls or sessions that the client needs to reschedule must be done with at least 24 hours notice or the call will be forfeit. The rescheduled call or session must take place within five business days of the original appointment. All calls and sessions must be completed within five business days of the time frame of the coaching package (ex. 90 days, 120 days, etc.). The client is responsible for taking the action steps assigned between sessions and emailing for needed support between sessions.

Prohibited Activities

By accessing or using the website of Katherine Alberts, you agree to refrain from engaging in the following prohibited activities:

1. Impersonation. Do not impersonate any individual or entity, or falsely state or misrepresent your affiliation with any person or organization.

2. Harassment or Abuse Engaging in any form of harassment, threatening behavior, or abusive language towards other users, coaches, or staff is strictly prohibited.

3. Dissemination of Inaccurate Information Avoid posting, sharing, or distributing false, misleading, or harmful information about health, wellness, or any other topic that may mislead others.

4. Unauthorized Use of Content. Do not copy, reproduce, modify, distribute, or create derivative works from any content on the Website without prior written consent from Katherine Alberts

5. Interference with Website Operations. Engaging in any activity that disrupts or interferes with the functioning of the Website, including but not limited to the use of malware, bots, or other automated means, is prohibited.

6. Violation of Privacy. Do not collect or store personal information about other users without their consent or engage in any activities that violate the privacy rights of others.

7. Promotion of Harmful Content. Refrain from promoting or posting any content that is defamatory, obscene, abusive, or otherwise objectionable, including but not limited to hate speech, violence, or illegal activities.

8. Unauthorized Advertising or Solicitation. Do not use the Website for unauthorized advertising, promotional materials, or any form of solicitation, including the promotion of other services or products.

9. Circumvention of Security Measures. Avoid attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website, through hacking, password mining, or any other means.

10. Disruption of User Experience Engaging in any activity that negatively impacts the experience of other users, such as spamming, flooding, or generating excessive traffic to the Website, is prohibited.

11. Violation of Applicable Laws. Do not engage in any activity that violates local, state, national, or international laws or regulations while using the Website.

12. Sharing Personal Health Information Clients should not disclose sensitive personal health information in public forums or discussions on the Website, as this could compromise privacy and confidentiality. Consequences of Prohibited Activities Any violation of these prohibited activities may result in immediate suspension or termination of your access to the Website, as well as potential legal action. Katherine Alberts reserves the right to investigate and take appropriate action in response to any prohibited activities. For any questions or concerns regarding these prohibited activities, please contact Katherine Alberts. By using our Website, you acknowledge that you have read, understood, and agree to comply with these prohibited activities.

User-Generated Contributions

We value the insights and experiences of our community of divorced mothers. We encourage you to share your thoughts, ideas, and personal stories that can contribute to a supportive and empowering environment. By submitting your contributions, you agree to the following terms:

1. Definition of Contributions. User-generated contributions may include comments, testimonials, stories, feedback, suggestions, questions, or any other content you provide while engaging with our coaching services or interacting on our website and social media platforms.

2. Ownership of Contributions. By submitting contributions, you grant Katherine Alberts a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, distribute, and display your contributions in connection with our services and promotional activities. This includes the right to use your name or pseudonym in association with your contributions.

3. Content Guidelines. When making contributions, please adhere to the following guidelines: - Contributions should be respectful, constructive, and relevant to the topics discussed. - Avoid using offensive language, personal attacks, or defamatory remarks. - Do not share personal health information or sensitive data that could compromise your privacy or the privacy of others.

4. Moderation and Approval. Katherine Alberts reserves the right to review, edit, or remove any contributions that violate these guidelines or are deemed inappropriate at our discretion. We aim to maintain a safe and supportive environment for all users.

5. No Compensation. By submitting contributions, you acknowledge that you will not receive any compensation, financial or otherwise, for your contributions, unless specifically agreed upon in writing.

6. Responsibility for Content. You are solely responsible for the content of your contributions. By sharing your experiences or opinions, you affirm that they are your own and do not infringe on the rights of any third party.

7. Disclaimer. Contributions made by users do not necessarily reflect the views or opinions of Katherine Alberts. While we encourage open dialogue and sharing of experiences, it is important to note that individual experiences may vary. Katherine Alberts is not responsible for the accuracy or reliability of user-generated content.

8. Confidentiality. While we encourage sharing personal experiences, please remember to respect the confidentiality of others. Do not disclose any personally identifiable information about others without their consent.

9. Termination of Rights. Katherine Alberts reserves the right to terminate or modify this agreement at any time. You may also withdraw your contributions upon written request, at which point we will make reasonable efforts to remove your contributions from our platforms, although some contributions may remain archived.

10. Contact Information. If you have any questions or concerns regarding user-generated contributions, please contact Katherine Alberts. By contributing to our community, you acknowledge that you have read, understood, and agree to these terms regarding user-generated contributions.

Third-Party Websites and Content

At Rebuilding Your Life After Divorce, Katherine Alberts, we recognize that the journey of health and wellness for divorced mothers may involve resources beyond our own services. As such, our website may contain links to third-party websites and content. By using our website, you agree to the following terms regarding third-party websites and content:

1. Third-Party Links. Our website may include links to third-party websites that are not owned or controlled by the Coach. These links are provided for your convenience and do not imply any endorsement or affiliation with the linked sites. We do not have control over the content, privacy policies, or practices of these third-party websites, and we are not responsible for any information or materials found on them.

2. User Responsibility. When accessing third-party websites, you do so at your own risk. We encourage you to review the terms and conditions and privacy policies of any third-party sites you visit. Katherine Alberts is not liable for any damages or losses arising from your use of third-party websites.

3. Third-Party Content. Katherine Alberts may incorporate third-party content, such as articles, videos, or resources, into our website for informational purposes. While we strive to provide accurate and relevant information, we do not guarantee the accuracy, completeness, or reliability of any third-party content. This content does not reflect the views or opinions of Katherine Alberts, and we are not responsible for any consequences resulting from your reliance on such information.

4. Affiliations and Sponsorships In some cases, Katherine Alberts may have affiliations or partnerships with third-party organizations or services. Any such relationships will be disclosed when relevant. However, we do not receive compensation or benefits from third-party websites unless explicitly stated.

5. No Liability for Third-Party Actions. Katherine Alberts is not responsible for any actions taken or decisions made based on content or services provided by third-party websites. This includes but is not limited to health-related advice, products, or services obtained through these links.

6. Changes to Third-Party Links. Katherine Alberts reserves the right to remove or change any third-party links on our website at any time without notice. We encourage users to check back regularly for updates.

7. Feedback and Concerns. If you encounter any issues with third-party content or websites linked from our site, please let us know. We appreciate your feedback and are committed to ensuring a positive user experience.

8. Contact Information. For questions or concerns regarding third-party websites and content, please contact us at Katherine Alberts. By using our website, you acknowledge that you have read, understood, and agree to these terms regarding third-party websites and content.

Site Management

Effective site management is essential for maintaining a supportive, informative, and user-friendly online environment for our community of divorced mothers. At Rebuilding Your Life After Divorce, Katherine Alberts, we are committed to ensuring that our website operates smoothly and meets the needs of our users. The following outlines our site management practices:

1. Website Maintenance - Regular Updates: We will regularly update the website to ensure that content, resources, and information are current and relevant. This includes updating articles, blog posts, and resources related to health and wellness for divorced mothers. - Technical Maintenance: Our technical team will perform routine checks and maintenance to ensure that the website is functioning properly. This includes monitoring site speed, security, and accessibility.

2. Content Management - Quality Control: All content published on the website will undergo a review process to ensure accuracy, relevancy, and adherence to our community standards. This includes user-generated content and contributions. - User Contributions: We encourage users to share their experiences and insights. All user-generated content will be moderated to ensure it aligns with our guidelines and promotes a positive and safe community.

3. User Experience - Navigation and Design: Our website will be designed for ease of navigation, ensuring that users can easily find the information and resources they need. Regular feedback will be solicited from users to improve the design and functionality. - Mobile Responsiveness: The website will be optimized for mobile devices to provide a seamless experience for users accessing it from smartphones and tablets.

4. Security Measures - Data Protection: We are committed to protecting the personal information of our users. Security measures will be implemented to safeguard user data and prevent unauthorized access. - Regular Backups: The website will undergo regular backups to prevent data loss and ensure that we can quickly recover from any technical issues.

5. User Engagement - Feedback Mechanism: We will provide users with an easy way to give feedback about their experience on the website. This feedback will be reviewed regularly to identify areas for improvement. - Community Interaction: We will foster community interaction through forums, discussion boards, or social media groups where users can connect, share experiences, and support one another.

6. Compliance and Legal Considerations - Terms of Use and Privacy Policy: The website will have clear and accessible Terms of Use and Privacy Policy, outlining user rights and responsibilities, as well as how we handle personal data. - Copyright Compliance: All content on the site will comply with copyright laws, and appropriate credits will be given for third-party materials.

7. Performance Monitoring - Analytics Tools: We will utilize analytics tools to monitor website traffic, user behavior, and engagement metrics. This data will inform our content strategy and help us understand the needs of our users. - Regular Reporting: Site performance reports will be generated periodically to assess the effectiveness of our content and marketing strategies.

8. Contact Information For any questions, concerns, or technical issues related to the website, please contact us at [Your Contact Information]. By implementing these site management practices, we aim to create a safe, supportive, and informative online environment for divorced mothers seeking health and life coaching. Thank you for being a part of our community!

Terms and Termination

These Terms and Termination provisions outline the conditions under which our health and life coaching services for divorced mothers may be initiated, continued, or terminated. By engaging with Rebuilding Your Life After Divorce, Katherine Alberts, and utilizing our website (the "Site"), you agree to abide by these terms.

1. Agreement to Terms. By accessing or using our coaching services and the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

2. Duration of Services. The coaching services provided by the Coach are available on a subscription basis or as individual sessions. The duration of services will be specified in your service agreement or package details.

3. Termination by the Client - Voluntary Termination: Clients may terminate their coaching services at any time by providing written notice to the Coach. Termination will be effective immediately upon receipt of such notice unless otherwise specified in the notice. - No Refund Policy: Fees paid for coaching sessions or packages are non-refundable once the services have commenced, unless otherwise stated in the service agreement.

4. Termination by the Coach. The Coach reserves the right to terminate coaching services and access to the Site at any time and for any reason, including but not limited to: - Violation of these Terms or any applicable laws. - Inappropriate behavior, harassment, or abusive conduct towards the Coach, staff, or other clients. - Failure to provide accurate information or to comply with the Coach’s guidance and recommendations. In the event of termination by the Coach, you will receive written notice, and services will be terminated effective immediately.

5. Effect of Termination. Upon termination of coaching services, all rights and access to the Site will cease. Any outstanding fees or obligations must be settled prior to termination. Clients may retain access to any materials or resources provided prior to termination, subject to the terms outlined in the user agreement.

6. Confidentiality Post-Termination. All confidentiality obligations outlined in the original coaching agreement will remain in effect even after termination of services. Both parties agree to respect the confidentiality of any private information shared during the coaching relationship.

7. Changes to Terms. Katherine Alberts reserves the right to modify these Terms at any time. Any changes will be communicated to clients, and continued use of our services or Site after such changes constitutes acceptance of the new Terms.

Modifications and Interruptions

These provisions outline the circumstances under which modifications to services may occur and how interruptions may affect the health and life coaching services provided by Rebuilding Your Life After Divorce, Katherine Alberts and the associated website (the "Site"). By engaging with our services, you agree to the following terms:

1. Modifications to Services - Right to Modify Services: The Coach reserves the right to modify, suspend, or discontinue any aspect of the coaching services or the Site at any time, including but not limited to coaching programs, pricing, scheduling, and content offerings. - Notification of Changes: Whenever possible, clients will be notified of significant changes to services or the Site in advance. Notifications may be sent via email, posted on the Site, or communicated during coaching sessions. - Client Consent: Continued use of the coaching services or the Site after modifications have been made constitutes your acceptance of the revised terms and services. If you do not agree with the modifications, you may terminate your engagement with the Coach as outlined in the Termination section.

2. Interruptions to Services - Scheduled Interruptions: The Coach may schedule interruptions for maintenance, updates, or improvements to the Site. Clients will be informed of any scheduled interruptions in advance whenever possible. - Unforeseen Interruptions: The Coach does not guarantee uninterrupted access to the Site or services. Unforeseen interruptions may occur due to technical issues, server downtime, or other circumstances beyond our control. The Coach will make reasonable efforts to restore services as quickly as possible. - No Liability for Interruptions: The Coach shall not be liable for any damages or losses arising from interruptions, whether scheduled or unforeseen. Clients are encouraged to stay informed through official communications from the Coach regarding service availability.

3. Modification of Terms - Right to Modify Terms: The Coach reserves the right to modify these Terms at any time. Clients will be notified of any significant changes, and the updated Terms will be posted on the Site. - Acceptance of Modified Terms: Your continued use of the coaching services or the Site following modifications constitutes your acceptance of the new Terms. If you disagree with the modified Terms, you may terminate your engagement with the Coach. ###

Dispute Resolution

These Dispute Resolution provisions outline the process for resolving any disputes related to the health and life coaching services provided by Rebuilding Your Life After Divorce by Katherine Alberts and the associated website (the "Site"). By engaging with our services, you agree to the following terms:

1. Purpose The purpose of these dispute resolution provisions is to provide a fair and efficient process for addressing any disagreements or disputes that may arise between you (the "Client") and the Coach regarding services, terms, or any other related matters.

2. Informal Resolution - Initial Communication: If a dispute arises, the Client is encouraged to first discuss the issue directly with the Coach. Open communication may lead to an informal resolution that satisfies both parties. - Resolution Timeline: Clients should reach out to the Coach within [30 days] of the event giving rise to the dispute to allow for timely resolution efforts.

3. Mediation - Mediation Process: If informal discussions do not resolve the dispute, the parties agree to engage in mediation before pursuing any legal action. Mediation involves a neutral third-party mediator who will facilitate discussions to help both parties reach a mutually agreeable solution. - Selection of Mediator: The parties will mutually agree on a mediator. If they cannot agree, each party may select a mediator, and the two selected mediators will choose a third mediator who will facilitate the mediation process. - Costs: The costs of mediation will be shared equally by both parties unless otherwise agreed.

4. Arbitration - Binding Arbitration: If the dispute cannot be resolved through mediation, the parties agree to resolve the matter through binding arbitration. Arbitration is a private process where a neutral arbitrator makes a decision regarding the dispute. - Arbitration Rules: The arbitration will be conducted in accordance with the rules of [specify arbitration association, e.g., the American Arbitration Association] or any other mutually agreed-upon arbitration association. - Location: The arbitration will take place in [Your City/State]. If the parties are located in different jurisdictions, they may agree on a neutral location for the arbitration. - Finality: The decision made by the arbitrator shall be final and binding on both parties, and may be enforced in any court of competent jurisdiction.

5. Waiver of Class Action Both parties agree that any disputes will be resolved on an individual basis and not as part of a class action or representative proceeding. This means that you agree not to participate in any class action lawsuits against the Coach.

Thank you for your understanding and for being a valued member of our community dedicated to supporting divorced mothers!

Thank you for being a part of our community dedicated to supporting divorced mothers on their health and wellness journeys!

Thank you for being an integral part of our supportive environment for divorced mothers!

Thank you for helping us maintain a safe and supportive online community!

Thank you for respecting our work and the materials provided!

Thank you for choosing us to support you in your health journey!